A casa
Falar com a casa
Há uma porta, e ela está sempre aberta. Escreva, e uma pessoa de verdade vai ler.
Whether it is a fault to report, a question about your letters, a privacy request, or simply a note you'd like to leave — write to us. We read everything, and answer as promptly as a small, candlelit place can.
What to write about
- Help & faults — something not working, a letter gone astray, a question about how the room works.
- Your data — to access, correct, export, or delete your information. See the Privacy Policy for the full list of rights.
- Content concerns — to report a letter that targets a real person or breaks the house rules.
- Anything else — a kind word, an idea, a correction. All of it is welcome.
Response times
We aim to reply within a few days. Privacy and data requests are handled within the time the law allows. Please include enough detail (and, for account matters, the email you signed up with) so we can help without a dozen back-and-forths.